Last Updated: 01-01-2024
Welcome to Matrix Secure Applications (hereinafter referred to as “Company,” “Us,” “Our,” or “We”). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website and services (collectively referred to as the “Platform”). By accessing or using our Platform, you agree to this Privacy Policy.
1. Statement of Privacy Practices and Policy
We value your privacy and are committed to protecting your personal information. We collect and store your personal data to provide and enhance our services, maintain your account, and communicate with you about our offerings. We do not sell your personal information.
2. Authorization and Consent
By using our Platform, you consent to our collection, sharing, storage, and transfer of your information as outlined in this Privacy Policy. You authorize us to share your information with third parties only as necessary to provide our services, comply with legal obligations, or prevent illegal activities.
3. Information We Collect
– Account Creation Information: When you register or use our services, we collect information such as your name, email address, phone number, and payment details.
– Automatically Collected Information: We may automatically collect information regarding your usage of the Platform, including location, IP address, device information, and browsing activity.
– Transaction Information: We collect details related to your transactions, including service requested, amounts charged, and feedback provided.
– Information from Other Resources: We may collect information about you from social media and other platforms, treating it as personal data.
4. How We Use Your Information
We may use your information for the following purposes:
– To provide, maintain, and improve our services.
– To understand your preferences and enhance your experience.
– To communicate with you regarding your account and services.
– To fulfill our contractual obligations and protect our rights.
– For auditing, data analysis, and internal research.
– To market our services and share information with third-party service providers.
5. Third-Party Sites and Advertisers
Our Platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.
6. Disclosure to Third Parties
We may disclose your information to:
– Comply with legal obligations.
– Protect our rights and property.
– Third-party service providers who assist in delivering our services.
7. Security of Your Information
We take reasonable measures to protect your information from unauthorized access or misuse. However, no transmission method over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
8. User Rights
You can opt out of promotional communications and manage cookie preferences through your browser settings. You may review or update your personal information by contacting us at info@matrix-secure.in
9. Withdrawal of Consent
You can withdraw your consent for data processing at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide services.
10. Grievances
If you have any grievances regarding this Privacy Policy, please contact our Grievance Officer at info@matrix-secure.in
11. Amendments
We may update this Privacy Policy from time to time. Please review it periodically. Your continued use of the Platform after any changes signifies your acceptance of the updated policy.
12. Governing Law
This Privacy Policy shall be governed by the laws of India.
13. Dispute Resolution
Any disputes related to this Privacy Policy shall be settled through arbitration in accordance with the Arbitration and Conciliation Act 1996. The proceedings shall take place in Bengaluru, India.
14. Acknowledgment
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.